You need to contact the seller to ask which courier is in charge of delivering it to you in your country. Then, contact the courier to check it for you. If you couldn't receive it in time, contact the seller to give you a solution in time.
I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020. CH100283313US
Hello My package is stuck in Guangzhou Customs. tracking number is CJ497022095US. recipient is saying that they are not able to get it released and are not able to get any information from post office. Can you find reason for customs hold? Thank you.
You need to contact the seller to ask which courier is in charge of delivering it to you in your country. Then, contact the courier to check it for you. If you couldn't receive it in time, contact the seller to give you a solution in time.