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Stuck in customs

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I ordered a bag from China a Month ago this is my tracking number EV014262749CN
Apparently it was returned to seller then it changed and it says it’s been in customs for a week now
I don’t know what to do please help.
Please help

1 Answer(s)

user
Hi Nana,

According to the latest tracking information, it will be returned back to the seller. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

Number: EV014262749CN
Package status: In transit
Country: China -> United Kingdom
2022-04-12 15:23 Wenzhou City, Arriving at 【Wenzhou Mail Processing Center】
2022-04-12 14:12 Wenzhou City, Leave 【Wenzhou International Mail Processing Center】,Next Stop【Wenzhou Mail Processing Center】
2022-04-12 13:52 Wenzhou City, import customs release
2022-04-12 13:39 Wenzhou City, sent to the import customs
2022-04-11 19:53 Wenzhou City, sent to the export customs
2022-04-10 19:34 Wenzhou City, sent to the export customs
2022-04-09 20:39 Wenzhou City, sent to the export customs
2022-04-08 20:53 Wenzhou City, sent to the export customs
2022-04-07 21:19 Arrive at the mailing place
2022-04-07 19:16 Wenzhou City, sent to the export customs
2022-04-06 20:51 Wenzhou City, sent to the export customs
2022-04-05 20:07 Wenzhou City, sent to the export customs
2022-04-04 20:03 Wenzhou City, sent to the export customs
2022-04-03 18:58 Wenzhou City, sent to the export customs
2022-04-02 21:14 Wenzhou City, sent to the export customs
2022-04-01 20:45 Wenzhou City, sent to the export customs
2022-04-01 09:53 Wenzhou City, [Wenzhou International Mail Processing Center] returned, Remarks: Security inspection return
2022-03-25 12:58 Zhengzhou City, [Zhengzhou International Mail Exchange Station] returned
2022-03-24 10:14 Zhengzhou City, has been handed over to carriers for transportation
2022-03-24 09:41 Zhengzhou City, Arrive at Zhengzhou International Mail Exchange Station (via transit)
2022-03-22 20:01 Wenzhou City, [Wenzhou International Mail Processing Center] has been exported directly sealed
2022-03-20 16:01 Wenzhou City, Arrive【Zhejiang Pingyang County Center】
2022-03-20 14:36 Wenzhou City, Leave 【Xiaojiang Sales Department】,Next stop【Wenzhou International】
2022-03-20 14:33 Wenzhou City, [Xiaojiang Business Department] has been received and sent

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