Stuck in Customs
Asked by Nadine |
0
My return to buyer package has been in customs since March 31, 2025. What can I do to get this package of returned goods continued on to be delivered. Tracking # LH245296442US It was going to Ningbo, China.
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1 Answer(s)
It's waiting for the receiver in China to pay tax now.
You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' if you are the receiver. If no, you can also help the receiver to pay taxes by clicking '帮他人缴税' to check how much you need to pay the finish payment. They support payment through Alipay, WeChat and bank card.