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This is in response to my previous question.

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What!? How is this even possible? The seller says you are responsible for this package and you now own my $200 USD. Where is my package? You can't just hand over a plane with mail and shipments and not give me/use a reasonable alternative? See below my original question and your response.

LY148254072CN
LY148254157CN
Shipped in April. Has not moved in over a month. Shipping has opened up and still have received my shipments. Other orders (5/1/2020) have arrived that have only took two weeks to get. Where and when will I get my shipments?
Track Your Package

TRACKING!

1 Answer(s)
Daisy 5/21/2020 7:04:07 PM

Hi Kevin,

Unfortunately it's unlikely either of those orders will ever arrive as both of them were in an airplane that was seized by the Russian government to deliver coronavirus supplies. If you couldn't get update in this month, contact the seller to give you a solution in time.

1 Answer(s)

user
Hi Kevin,

They have left China and are in transit to the US now. You can not know the exact situation when they are in the middle locations. It usually takes about 30-60 days to have update showing they arrive. Please wait for more days to get update. If you couldn't receive them in two months, you need to contact the seller to give you a solution as soon as possible.

Related Questions

This is in response to my previous question. (1 reply)

What!? How is this even possible? The seller says you are responsible for this package and you now own my $200 USD. Where is my package? You can't just hand over a plane with mail and shipments and not give me/use a reasonable alternative? See below my original question and your response.

LY148254072CN
LY148254157CN
Shipped in April. Has not moved in over a month. Shipping has opened up and still have received my shipments. Other orders (5/1/2020) have arrived that have only took two weeks to get. Where and when will I get my shipments?
Track Your Package

TRACKING!

1 Answer(s)
Daisy 5/21/2020 7:04:07 PM

Hi Kevin,

Unfortunately it's unlikely either of those orders will ever arrive as both of them were in an airplane that was seized by the Russian government to deliver coronavirus supplies. If you couldn't get update in this month, contact the seller to give you a solution in time.

Order cancelled (2 replies)

Dear employee, first of all thanks for your previous reaction!
My next question concerns my order with tracking number UN933068288CN.
This has suddenly been canceled as of 22nd of February on my track & trace from AliExpress, without being asked to do so!
The documents were already in order but otherwise I see no change in status!
I have asked for a response from the seller (Gao Duan Quality Store) but to date I have received a response.
WHY IS MY ORDER CANCELED ???
Kind regards, Christiaan Vandevoordt

LY197084984CN and LY268732865CN (1 reply)

Response to your previous reply: Daisy

On LY197084984CN : last time you told me to wait 40-60 days it’s over that so I just have to wait even longer?. What’s taking so long, and don’t say slow shipping due to Corona, since I’ve received other packages from China with no problems. Ordered the exact same day as this package. It’s was delivered over a month ago, but this package hasn’t been updated for over 60 days.

So why is this one taking longer?
Where is it?
What is going on with my package?
What do I do after 10-20 more days since the seller is not being helpful or responding?

And “ LY268732865CN is still in Guangzhou“ - right I can see that. But why has it just been sitting in Guangzhou for over a month. Not moving?

What is going on with this package?




Previous messages to reference:
Response from Daisy:

Daisy 7/8/2020 11:03:30 PM

Hi Lauren,

To my exerience, LY197084984CN should be reached recently. You'd better wait for another 10-20 days to see.

LY268732865CN is still in Guangzhou now.


Previous message:
Update on my package: LY197084984CN
Has said :
Guangzhou, has been delivered to the airline transport since 11th of May
Now the tracking says “expired”?
The seller is not working with me!

Also LY268732865CN
Hasn’t moved from : Guangzhou, Arriving at The Guangzhou International Exchange Station since 3rd of June?!

Wondering how much longer these will take?!

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