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(URGENT) Parcel stuck at office of exchange


Hi, I have a package that was sent from the UK via China Post to Hong Kong and is stuck at 'Dispatched from Office of Exchange' What does that mean and when will I receive my package? Thanks!

My tracking number: RC020086368GB

5 Answer(s)

Hi Petrus Poon,

It left UK on Feb. 29 and is still in transit to Hong Kong now. You'd better contact Royal Mail to ask the estimated delivery time.
Hi, thanks for your reply. Could you give me a detailed status and history of my package RC020086368GB?
Hi Petrus poon,

Number: RC020086368GB
Package status: In transit
Country: United Kingdom -> Unknown

2020-02-29 04:50, LANGLEY HWDC, Item Leaving the UK
2020-02-29 00:58, LANGLEY HWDC, Item Received by Royal Mail
2020-02-26 21:19, Sender preparing item
Hi, if possible could you change the country from unknown to Hong Kong?
Hi Petrus Poon,

Sorry, we couldn't do that for you.

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