It's not stuck. It's in transit to Croatia now. It usually takes about 20-50 days to be delivered and 15-30 days to have further update after delivered to air transport. Please wait patiently.
2019-11-12 23:05 Guangzhou, delivered to air transport
2019-11-12 09:45 Guangzhou, Guangzhou International has been exported directly sealed
2019-11-12 09:45 Guangzhou City, "Guangzhou International" return, note: security return
2019-11-11 02:04 Guangzhou, delivered to air transport
2019-11-11 02:04 Guangzhou, delivered to air transport
2019-11-10 13:36 Guangzhou, Guangzhou International has been exported directly sealed
2019-11-09 07:03 Foshan City, leaving the International Small Pack Processing Center, the next stop , Guangzhou International
2019-11-08 22:12 Foshan City, "International Small Bag Processing Center" has received, agent: agency administrator
My item is stuck no update? Can I contact someone from EMS? Is my item lost? Seller said just to wait item will come. Is this normal it's taking so long Please help
My item has been stuck at ‘arrival at destination’ for almost 4 weeks with no update. At what point is the item declared missing? Because it seems the item hasn’t moved and no updates.
Greetings. CH189275196US. Item is an AliExpress return--seller misrepresented the type of unit and it was agreed that I could return it at no cost. My parcel has been stuck at customs in Guangzhou for over two weeks. I was left a voice mail in Chinese, which I cannot speak. An online tracker states my item is stuck in customs awaiting tax payment. Is this something I am expected to pay? Is there an English language contact for me to resolve this with? Thank you very much.
It's not stuck. It's in transit to Croatia now. It usually takes about 20-50 days to be delivered and 15-30 days to have further update after delivered to air transport. Please wait patiently.
2019-11-12 23:05
Guangzhou, delivered to air transport
2019-11-12 09:45
Guangzhou, Guangzhou International has been exported directly sealed
2019-11-12 09:45
Guangzhou City, "Guangzhou International" return, note: security return
2019-11-11 02:04
Guangzhou, delivered to air transport
2019-11-11 02:04
Guangzhou, delivered to air transport
2019-11-10 13:36
Guangzhou, Guangzhou International has been exported directly sealed
2019-11-09 07:03
Foshan City, leaving the International Small Pack Processing Center, the next stop , Guangzhou International
2019-11-08 22:12
Foshan City, "International Small Bag Processing Center" has received, agent: agency administrator
2019-11-07 15:13
Logistics order created