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¿Where is my order?

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Order:
Hi.
On April 17th I placed an order on an international shipping website. As of today May 21, I still do not receive the package. The order tracking website has not been updated since May 1, that is, 20 days ago ... The company does not answer me. Here in Spain they do not know anything either,
Can you tell me where my order is? When will they arrive?
Other international orders made later have already reached me a few days ago.
I await your quick response with a SOLUTION
a greeting

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3 Answer(s)

user
Hi Laua,

What's the tracking number?
user
SF1401260840854- Tracking consuming: 69 ms
2021-01-22 12:40
Dongguan, 【Dongguan】 Delivered. Thank you for using SF Express. Looking forward to serving you again

i cant receive my order ) can u say where is it now ?
user
Hi SirQochar,

It was delivered in Dongguan on Jan.22. You need to contact the seller to reflect the problem and get a solution as soon as possible.

Number: SF1401260840854
Package status: Delivered (1 Days)
2021-01-22 12:40 Dongguan, 【Dongguan】 Delivered. Thank you for using SF Express. Looking forward to serving you again
2021-01-22 11:37 Dongguan, 【Dongguan】 Shipment arrive at Dongguan distribution center
2021-01-22 11:32 Dongguan, 【Dongguan】 S.F. Express has picked up the shipment
2021-01-22 09:10 Dongguan, 【Dongguan】 Shipment transiting to next station
2021-01-22 01:34 Guangzhou, 【Guangzhou】 Shipment arrive at Guangzhou distribution center
2021-01-22 01:34 Guangzhou, 【Guangzhou】 Shipment transiting to next station
2021-01-21 05:42 Hangzhou, 【Hangzhou 】 Shipment transiting to next station
2021-01-21 05:42 Hangzhou, 【Hangzhou 】 Shipment arrive at Hangzhou distribution center
2021-01-20 23:32 Jinhua, 【Jinhua】 Shipment transiting to next station
2021-01-20 22:50 Jinhua, 【Jinhua】 Shipment arrive at Jinhua distribution center

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