Thankyou for your reply on LZ007914745CN. However it does not take 20 to 40 days by air transport unless this is a lie and you have not sent it or have sent it by horse and cart. This is a joke!!!!!. I work in air cargo industry and know it takes maximum of 48 hours to get it from one country to the next. I have spoken with Belgium post and they say that it is still in China and NOT been sent. The airlines regularly send air freight back and forth to the far east with no stop overs between so 20-40 days is laughable. Please find out what is TRULY going on

My EMS package has been sitting at "Shanghai, leave the Shanghai Jiamin Processing Center, (the next stop, Shanghai International Mail Exchange Station" (上海市, 离开【上海嘉民处理中心】，下一站【上海国际邮件交换站】（经转）) since April 30th and has not had any further updates. Should I be concerned? I know COVID is messing with things, but it's been almost a month.
EV971525575CN

How can I report a company in China who have been messing me about since November. Item paid for and three times delivered to an address in Ireland instead of the Uk ?