Where is my pocket RE011737131CN? the post office ask me to contact you.

Asked by Alexandre Ribeiro | 3/19/2020 11:04:10 AM

Hi, I contact portuguese postal company to ask for the pocket location, and they guarantee that it never arrived to Portugal. It´s in international transit yet, for 27 days? That´s impossible. The pocket left China on the 2nd of this month. They asked me to contact you. I appreciate if you see where the coat is, because i think something happened.

Best regards.

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6 Answer(s)

OSHO OLAYINKA MARIAM 3/19/2020 1:07:19 PM

Please, haven't received my parcel but mark as delivered

OSHO OLAYINKA MARIAM 3/19/2020 1:14:15 PM

Please haven't received my parcel but mark as delivered LE097511150CN

Ehsan 3/19/2020 3:09:54 PM

Package being delivered to the UK or being Sent back to China?
LX062732062CN
Even UK post office is confused

Daisy 3/19/2020 9:12:10 PM

Hi Alexandre Ribeiro,

It's still in transit to Portugal now. This kind of package usually takes about 30 - 60 days to be delivered. If you couldn't receive it within two months, contact the seller to give you a solution as soon as possible.

Daisy 3/19/2020 9:15:47 PM

Hi OSHO OLAYINKA MARIAM,

It's delivered by DHL Paket. You need to contact DHL Paket or the seller to reflect the problem and check it for you.

Daisy 3/19/2020 9:18:33 PM

Hi Ehsan,

It's in transit to UK now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

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