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Where is my pocket RE011737131CN? the post office ask me to contact you.


Hi, I contact portuguese postal company to ask for the pocket location, and they guarantee that it never arrived to Portugal. It´s in international transit yet, for 27 days? That´s impossible. The pocket left China on the 2nd of this month. They asked me to contact you. I appreciate if you see where the coat is, because i think something happened.

Best regards.

6 Answer(s)

Please, haven't received my parcel but mark as delivered
Please haven't received my parcel but mark as delivered LE097511150CN
Package being delivered to the UK or being Sent back to China?
Even UK post office is confused
Hi Alexandre Ribeiro,

It's still in transit to Portugal now. This kind of package usually takes about 30 - 60 days to be delivered. If you couldn't receive it within two months, contact the seller to give you a solution as soon as possible.

It's delivered by DHL Paket. You need to contact DHL Paket or the seller to reflect the problem and check it for you.
Hi Ehsan,

It's in transit to UK now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

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