Hi Roger Holmes,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ212281621CN
Package status: Delivered (16 Days)
Country: China -> United Kingdom
2022-09-20 20:42 Properly submitted
2022-09-18 08:15 Arrive at [UK Mail Processing Centre], Southampton, England, SO17 2LD
2022-09-17 20:35 Customs clearance completed
2022-09-16 11:35 The import customs keep it for inspection
2022-09-14 00:40 Customs clearance is in progress
2022-09-12 20:40 Arrive at England Airport
2022-09-10 06:20 Departure from airline departure, Departed from airport
2022-09-08 16:10 Arrive at airline
2022-09-07 10:10 Leave the Shenzhen Processing Center, the next stop, Departed from the post office
2022-09-06 16:50 Arrive at the [Shenzhen Processing Center], Arrived to post office
2022-09-05 15:31 Nanchang City, [Industrial Park Investment Department] has been received