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China customs service Phone number

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Regarding Tracking# LH132511326US:
Got instruction to call China customs. Number 12360, is it China customs service Phone number? Please confirm.

Many thanks!

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3 Answer(s)

user
Hi callawong,

Yes, 12360 is the China customs service number. You need to let the receiver in China to call. You couldn't call from the US.
user
Got it. My receiver 侯玉仪 will call China customs service soon.
Please add her phone # 13650723497 on addressee's information.

Many Thanks!
user
Hi,
I have a parcel from Canada to Shanghai with a small gift for a friend that I can't track, it's not delivered and no info yet in almost 2 months, please could you help me to check and solve this problem?
I didn't receive any info and contact for make any declaration, the value or the parcell is 40 canadian dollars.
my package: R451937786CA
Thanks

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