Could I get information why my shippiments were retuned?

Asked by Djuka | 5/14/2020 4:05:23 PM

RV358628764CN & RE005619294CN
Both were retuned at the same day, they were supposed to be shipped to Serbia. Is there some problem with shipping to Serbia because of the COVID19? Generally, what seems to be the problem with the customs?

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1 Answer(s)

Daisy 5/14/2020 6:23:11 PM

Hi Djuka,

They couldn't pass the security check and are on the way back to the seller now. You need to contact the seller to reflect the problem and get a solution in time.

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