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Custom declaration-what do I need to do?

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The tracking system says my parcel is being held at Suzhou EMS and requires custom declaration. Can you let me know what I need to do to receive the parcel?
My China telephone number is 1315 1654 954
My name is Catalina

1 Answer(s)

Hi Catalina,

You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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