Delayed at Customs

Asked by KKen10782 | 3/2/2023 7:10:48 PM

Hello, I have bought a package from Amazon and a prompt has told me that China Post may need additional information from me. Where do I go from here? Last update was on 25th February and haven't heard anything since. Thanks.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

China Import and Export Regulations 2025

1 Answer(s)

Daisy | 3/3/2023 8:48:44 AM Reply

Hi KKen10782,

What's the tracking number of the package?

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Tracking Results Summary

Destination service area: Reynoldsville – USA
Waybill number: ZH202512292
Status: In transit
1. Cargo arrived at Shanghai warehouse, waiting for document upload
Dec 25, 2025 – 5:00 PM
2. Manifest information uploaded, shipment processing in progress
Dec 26, 2025 – 10:00 AM
3. Weight checked, documents complete
Dec 26, 2025 – 10:13 AM
4. Cargo loaded into container, waiting to enter port
Dec 27, 2025 – 1:00 PM
5. Cargo entered port, waiting to be loaded onto vessel
Dec 27, 2025 – 4:00 PM
6. Cargo loaded onto vessel, waiting to depart
Dec 28, 2025 – 2:00 PM
7. Waiting to depart, delayed due to uncontrollable factors
Dec 29, 2025 – 9:00 AM
8. Cargo departed
Dec 31, 2025 – 6:00 PM
9. Cargo arrived at destination port, waiting for customs processing
Jan 29, 2026 – 6:00 AM
10. Customs documents submitted, pending review
Jan 29, 2026 – 10:03 AM
11. Delayed, awaiting customs inspection
Jan 31, 2026 – 9:13 AM
12. Customs documents resubmitted, pending customs review
Feb 5, 2026 – 2:15 PM
13. Review completed, customs released the shipment
Feb 9, 2026 – 10:37 AM
14. Leaving warehouse, waiting for container pickup
Feb 10, 2026 – 5:00 PM
15. Selected for customs inspection, waiting for container unpacking
Feb 13, 2026 – 9:36 AM
16. Customs inspection site, waiting for unpacking
Feb 14, 2026 – 9:02 AM
17. Customs inspection site, waiting for unpacking
Feb 17, 2026 – 9:12 AM