Had a mii fit band that was faulty! Sent to address below, sent back "Unclaimed"

Asked by Lisa | 1/15/2017 1:32:18 PM

I had the above band, husband was given following address to return - has come back months later labelled "Unclaimed" - has not been fixed or replaced, very disappointed! Please can you inform me why!! Address :-

Lily Wan
Room 26E
Block C
GuoQi Building
Shangbu South Road
Futian Area
Guangdong Province

Would appreciate your help

Lisa Murphy

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5 Answer(s)

Daisy 1/15/2017 7:00:30 PM

Hi Lisa,

What's your tracking number?

Lisa 1/15/2017 11:53:48 PM

I didn't pay to have the parcel tracked - as monetary wise the cost wasn't worth it! The parcel was sent from the UK on 8/9/16 - has been to China as has a sticker and stamp marked "unclaimed" and has been returned to myself, via Ireland on 14/1/17!! All I wanted is for my band to be fixed!!!!

Sam 1/16/2017 1:29:43 AM

Unclaimed means there is no person there to accept the parcel. I find you don't have contact phone number for the person receive it. So, the courier couldn't get connected to the recipient successfully.

Lisa 1/16/2017 5:26:06 AM

Unfortunately my husband wasn't given a telephone number with the address, wouldn't the parcel have just been delivered to the above address without it? I am now at a loss as to how to return the band for replacement seeing as I have already spent £5 on postage only for it to be returned to me over 4 months later!

Sam 1/17/2017 2:43:26 AM

Hi Lisa,

Telephone number is a must in China for China postmen to contact the recipient when they deliver the package. If there is no phone number, it's hard to find the person.

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