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Held by customs or import clearance failure

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I purchased a small cloth pad from Aliexpress and it has been a month since it’s shipped but now it says “held by customs” or import clearance failure. Is there something wrong?
Tracking: LP182768925SG

3 Answer(s)

Hi Nass,

You need to contact Hong Kong customs to check what happends to it.
Hi Daisy,

Cab you provide me Hong Kong customs contact number to check with them?
Thanks
Hi Nass,

It's 00852-28521411

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