Help with package stuck in Guangzhou customs
Asked by James |
0
I would like to change the phone number for parcel with tracking EH045740903US. The correct phone number is 86 15322497052. The wrong phone number was entered and now my friend in China is not able to pay the import tax on the item and it has been stuck at Guanghzhou for over a month. Please help.
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1 Answer(s)
You need to let your friend to contact the customs to change the phone number.
April 28, 2026, 11:09:59 AM
Awaiting user tax payment
April 28, 2026, 10:16:16 AM
Mail departed from [Guangzhou International Exchange Bureau], being sent to the next station
April 28, 2026, 10:16:09 AM
Retained by Import Exchange Bureau
April 22, 2026, 3:03:00 AM
Delivered to carrier
April 21, 2026, 3:03:00 AM
Delivered to carrier
April 20, 2026, 4:18 PM
Departed from overseas Export Exchange Bureau (not yet arrived at China Post)
April 20, 2026, 3:54 PM
Arrived at overseas Export Exchange Bureau
April 18, 2026, 12:37 PM
Received by [USA]