Is my package lost? No update since April

Asked by Amy3997 | 7/7/2020 1:03:15 PM

Hi, can you help me find my package with tracking number LY037889338CN . It has not updated since April and I’m afraid it might be lost in transit. Is there any other way to locate it? Even if it is not lost and shipping is slow due to COVID-19, this amount of time is not normal for a package to be in transit.

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1 Answer(s)

Daisy 7/8/2020 5:28:52 AM

Hi Amy3997,

I suggest you wait for another 15 days to see if there is any update. It should be delayed to my experience. If there is still no update, you'd better contact the seller to give you a solution in time.

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