Item being held in customs

Asked by Caroline | 9/27/2022 2:19:56 AM

I returned an order from UK to China. However it appears my parcel is still being held in customs as the UK post office supplied me the wrong customs paperwork. And it’s waiting for Chinese customs department to open the parcel.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

China Import and Export Regulations 2024

1 Answer(s)

Daisy | 9/28/2022 2:14:13 AM Reply

Hi Caroline,

In this case, you need to contact UK post office to reflect the problem and let them help you solve the problem.

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