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Item has being held at Customs


Hi there, I am returning a cloth that I purchased from a website, They offer refunds if I return the merchandise. It have being held at Customs on July 31,would you please tell me how to fix this issue and, is the seller going to pay any fee for that.

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1 Answer(s)

Hi Alotah,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system ( to check.

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