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Item is at warehouse for almost two months

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Hello, i have ordered and paid item on 9th December through ebay. It is shipped same day, but the status is still "The Item is at the shippers warehouse". What should i do, is it stuck? I tried contacting the seller but still no answer. Tracking number is LS580644147NL.
Thanks.

1 Answer(s)

user
Hi NenadTasic,

It's not normal for it. If you couldn't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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