China Post: 86 10 11185 EMS: 86 10 11183

Item not received

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I am currently waiting for two items to be received from China, however, both appear to have become stuck at the originating airport.
Please can you advise me what the problem is and when my items will be shipped out of China.
LA978019619CN was despatched 5th March
LO961447573CN was despatched 30th March.

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3 Answer(s)

user
Hi BrandonRobinson,

LA978019619CN has left China on April 17 and is in transit to UK now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

LO961447573CN has left China and is in transit to UK now. There will be further update when it arrives in UK.
user
Hello, and about my Parcel : LO912537272CN ? the last info that i have is from march 19th
Guangzhou, International dispatch : No further information.
I'm waiting so long time for it now.
user
Hi Portugal,

It's still stuck there now. Due to the coronavirus, packages are processed slowly and there is few flight to Portugal. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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