Item stuck at 广州市, 海关通关中

Asked by max111 | 2/20/2023 1:21:26 AM

HI, my item is stuck at custom for a month with the status showing "广州市, 海关通关中" since 21 January 23. May I know when will the item be cleared?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 2/20/2023 2:00:36 AM Reply

Hi max111,

In normal, if there is no problem for it, it should be passed the check in a week. As it has been over a week, it should be waiting for the receiver in China to declare or pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

Related Questions

Item stuck at 广州市, 海关通关中 (1 reply)

HI, my item is stuck at custom for a month with the status showing "广州市, 海关通关中" since 21 January 23. May I know when will the item be cleared?

Package stuck in customs EME (1 reply)

I sent my package to China CA015645665SK (returned item). Package has been stuck in customs from 16JAN2023 with status:
Jan 16, 2023 14:19 CHINA POST Your package is in transit with the carrier. EME Guangzhou
Jan 16, 2023 14:19CAINIAO Your package is being cleared through customs. 广州市, 海关通关中
Jan 2, 2023 15:59 SLOVAKIA POST Your package is being cleared through customs. Presented to import Customs. Guangzhou
How can i speed up custom process???
What EME means?
Please advise. Thanks For Help

2 Parcels stuck in Guangzhou Custom for 1 month - unknown reason (1 reply)

1. Tracking No. LP007000098MY (sent out from Malaysia on 26/08/22)
2. Tracking no. LP007000305MY
3. Tracking Status updated as "广州市,海关通关中", "In-Transit
Guangzhou,EME"
4. Nobody answer call when called to China Post Customer service.
5. Receiver was not contacted. Very helpless. Please advise how to check what is the issue for the parcel?