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lost packages?


Two packages are missing:
LX064005717CN: Last updated 17 March! probably lost?!
LZ073788663CN: ordered 5 May, last updated 21 May. Contains tea: fragile, light- and heat-sensitive material that can be altered also by strong odors. I am afraid the content will be spoiled.
Are you able to track these down and provide any updates? Even given the current circumstances, this is not acceptable.

3 Answer(s)

Hi Etienne,

Packages sent to Germany during March are greatly delayed due to the coronavirus. You'd better contact the seller to get a solution if you couldn't wait for more days.

LZ073788663CN was delivered to air transport on May 21. It usually takes about 20-60 days to have update showing it arrives in Germany after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.
hi please can you check my package


kindrewards Telman
Hi Telman,

It's in Bratislava now. You'd better wait for more days to get it.

Number: RV552744025CN
Package status: In transit
Country: China -> Slovakia
2021-03-29 09:16 Bratislava, arrived at the base
2021-03-26 19:00 Transit in transit
2021-03-25 23:00 The plane entered the port
2021-03-25 07:00 The airline departs
2021-03-23 14:37 Airlines receive it
2021-03-23 11:07 Zhengzhou City, has been handed over to the carrier transport
2021-03-23 11:07 Zhengzhou City, has been handed over to the carrier transport
2021-03-22 15:20 Shanghai, has been delivered to the carrier transport
2021-03-21 23:40 Shanghai, Leave Shanghai International Terminal, Next Stop Shanghai Interchange (via)
2021-03-21 01:39 Shanghai, Shanghai International Terminal has been exported straight
2021-03-20 18:22 Shanghai, Arrival at Shanghai International Terminal (via)
2021-03-20 18:05 Shanghai, leave the International Small Package Business Processing Center of the Delivery Division, next stop Shanghai International
2021-03-20 17:21 Shanghai, "delivery business department international small package business processing center" has been received

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