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Missing order


I ordered in January and it still hasn’t arrived. I know that shipping from the US to Europe can take a while but I’ve been waiting for over 3 months now. The page where I ordered doesn’t reply to messages asking for an update on my order. Can you help me? Thanks in advance and kind regards. My tracking number:UN749485312CN

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1 Answer(s)

Hi JS,

You'd better contact the seller as soon as possible to reflect and problem and let him give you a solution.

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after Jan. 6. This kind of package is easy to be lost.

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