Tracking number AQ004543064CN shows it cleared US customs on 08/13/23. Where would it go from there since there is no other shipping information since that time.
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Hi, please can someone tell me if any further information is needed for my parcel? My Amazon account says ‘delayed at customs and further information is needed’ but I cannot see what. No further updates now for over 2 weeks. Please can anyone let me know what’s happening?
Tracking number AQ004543064CN shows it cleared US customs on 08/13/23. Where would it go from there since there is no other shipping information since that time.
I ordered a package and it has been sitting in Suzhou EMS for about a month now. They have sent a URL to fill out information (which I have done) but it continues to fail. They state that a letter was sent to me with instructions but that never arrived and they won't send it again. What are the procedures to submit the paperwork needed?