My order being held by an agent ?

Asked by Ryan | 12/4/2019 7:40:19 PM

So my order is going on almost a month now. Right now it’s stuck in gangzho: it says Guangzhou City, "International Express Flower Land Bay Collection Department" has received, agent: Huang Mingzhong, Tel: 13901390139. What could this mean the seller told me not to worry but I feel like they’re vague when they want to be

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2 Answer(s)

Daisy 12/4/2019 8:07:47 PM

Hi Ryan,

This information just means it's received by the courier. You'd better contact the seller to give you a solution as soon as possible if you couldn't received it within the promised time.

Ryan 12/5/2019 10:16:35 AM

The seller said if it doesn’t move in another 5 days they’ll send me a new pair

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