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Order #EB774822039CN

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I ordered an item from China that has to be sent to Italy.
I got the last update on 20 October 2022, the tracking page says "Handed over to the carrier for transportation".
How can i see, or it is possible to see if there are any problems with my package? (Stuck in customs, or transit or maybe package lost?)

Thank You

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1 Answer(s)

user
Hi Simone,

There is no problem for it. It takes about 15-30 days to have update showing it arrives in Italy after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: EB774822039CN
Package status: In transit
Country: China -> Italy
2022-10-27 07:05 Airlines depart
2022-10-19 15:42 Airlines receive
2022-10-19 03:47 Guangzhou City, leave [Guangzhou International Exchange Bureau], next stop【Guangzhou International Exchange Station】
2022-10-19 03:47 Guangzhou City, Arrival at Guangzhou International Exchange Bureau
2022-10-19 01:28 Guangzhou City, [Guangzhou International Exchange Bureau] has been exported and sealed
2022-10-18 23:54 Guangzhou City, leave [Provincial International Huadiwan Sales Office], next stop【Guangzhou International】
2022-10-18 21:01 Guangzhou City, [Provincial International Huadiwan Sales Department] has been received, investment collector

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