Parcel detained by customs

Asked by Michael Deeb | 5/1/2025 5:54:46 PM

I received an alert that My parcels CP522251477CN, CP522251494CN have been detained by customs what do I do now ?

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RF981352265HR
Dear,
My shipment is detained at customs.
It is a letter containing 5 broken carbide drill bits, which we advertise to our supplier.
We return them to make an analysis.
Why was the shipment detained? Why aren't we informed about it?
What do we have to do to get the shipment?
Best regards
Gordana

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