Parcel has not arrived and I am unsure of its whereabouts

Asked by Katecooper | 12/15/2017 4:49:43 AM

Hi there

My parcel says it is delivering but is hasn’t delivered yet!

Please help

Many thanks
Kate

Reference: RU942195611GB

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1 Answer(s)

Daisy 12/15/2017 8:38:04 PM

Hi Kate,

China Post tried to deliver it to the recipient but failed. The reason my the phone number for the recipient couldn't be connected. You'd better let the recipient in China call China Post service number 11183 (then 8 for English service) to ask how to get it:

2017-12-14 08:09:00 Unsuccessful delivery
2017-12-13 14:42:00 Unsuccessful delivery
2017-12-13 08:53:00 Unsuccessful delivery
2017-12-07 08:35:00 Arrival at inward office of exchange, BEIJING

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