Asked by Ana Silva |
I need to know what happened to my package. Tracking number: AG083145990CN. It arrived in Portugal on May 26th and I received no more updates since then. Is it lost? Is it stuck in customs?
Please reply as soon as possible.
You may get the answer from the following articles:
It's stuck in Lisboa now. It's not normal. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.