China Post: 86 10 11185 EMS: 86 10 11183

Parcel stopped at customs from 19-03-2018

|

Hi,
I have an authorized return of a defective item on stand-by at the Guangzhou customs office on 19-03-2018
can you tell me how long it takes for delivery to be able to get back the working article or reimbursement from the sending company .. ??
the tracking of the package sent is: RA986689235IT
waiting for your answer I wish you a good day !!

1 Answer(s)

user
Hi Andrea,

It seems that it's stuck in Guangzhou processing center since March 19. You'd better let the seller in China call China Post service number 11183 to ask what happened to it.

Related Questions

Parcel stopped at customs from 19-03-2018 (1 reply)

Hi,
I have an authorized return of a defective item on stand-by at the Guangzhou customs office on 19-03-2018
can you tell me how long it takes for delivery to be able to get back the working article or reimbursement from the sending company .. ??
the tracking of the package sent is: RA986689235IT
waiting for your answer I wish you a good day !!

My Package was "delivered by Post office" but its not here? (5 replies)

Hello, can someone help me about my order ? --> LZ588876589CN
According to tracking it was delivered already which is not true. The thing is i received today a package that arrived yesterday in my country. So i think its lost?

2018-07-30 07:42:00
delivered by Post Office, Germany
2018-07-27 08:10:00
handed over to Customs,
2018-07-27 08:10:00
arrived to country of destination , Germany

on other sites it even says :
2018/7/27 8:10 Arrival Import customs FRANKFURT/M
2018/7/27 8:10 Held by customs FRANKFURT/M
2018/7/30 7:36 Departure Import customs FRANKFURT/M
2018/7/30 7:42 Final delivery 710433704

Please help! (1 reply)

Can someone kindly tell me what this means please?


2018-01-21 08:21:42.0 shipping notice received from seller( AliExpress )
2018-01-23 09:55:02.0 福建福州shipping center received
2018-01-23 10:57:30.0 福建福州shipping center customs scan
2018-01-23 11:45:46.0 已leaving 福建福州shipping center ,next station center
2018-01-24 08:33:59.0 福州 export security scan
2018-01-24 08:48:24.0 福州center export customs scan (domestic transit )
2018-02-01 12:48:12.0 福州 export security scan
2018-02-01 13:43:12.0 福州center import customs cleared (domestic transit )

Answer This Question

Thank you!Your answer has been posted successfully!