Parcels stuck

Asked by Bananz0 | 9/22/2020 9:53:54 PM

Hi,
I bought some stuff from AliExpress and it hasn't been updated for about 63 days. Where is the issue? and should I be expecting it soon?
These are the codes: UB152340223SG
UB152993551SG
and also a year ago a parcel was returned to the sender and the seller hasn't received it yet. any help on where it is? : RV880242243CN

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1 Answer(s)

Daisy 9/23/2020 9:30:36 PM

Hi Bananz0,

They are still in stransit in Kenya but havn't arrived. You'd better wait for more days to get update. If you couldn't receive them in time, you need to contact the seller to give you a solution or open a dispute to get refund.

Number: UB152340223SG
Package status: In transit
Country: China -> Kenya
2020-08-10 18:01, Preparing to Dispatch
2020-07-22 23:30, China, Hand over to airline.
2020-07-22 09:44, Information Received
2020-07-22 08:44, Shenzhen,China, Depart from facility to service provider.
2020-07-21 04:39, Shendong Fenggang Warehouse, Shipment arrived at facility and measured.
2020-07-21 04:39, Shendong Fenggang Warehouse, 4PX picked up shipment.

Number: UB152993551SG
Package status: In transit
Country: China -> Kenya
2020-07-25 23:30, China, Hand over to airline.
2020-07-25 11:37, Information Received
2020-07-25 11:20, Shenzhen,China, Depart from facility to service provider.
2020-07-24 03:09, Shendong Fenggang Warehouse, Shipment arrived at facility and measured.
2020-07-24 03:09, Shendong Fenggang Warehouse, 4PX picked up shipment.

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