Parcels stuck in shanghai

Asked by A95 | 4/9/2020 7:54:47 AM

Dears,

I have two parcels: EB714369713CN and EB714798465CN. And i didn’t receive any updates for a month, can i know the estimated time to reach Saudi Arabia.
Thank you

Track Your Package

8 Answer(s)

Daisy 4/9/2020 8:20:28 AM

Hi A95,

Most of the packages sent by EMS are delayed due to coronavirus. There is few flight to Saudi Arabia which makes them delayed. You'd better wait for more days to see if there is any update.

A95 4/13/2020 12:41:12 AM

Hi, are parcels still in or left china?

Daisy 4/13/2020 1:50:05 AM

Hi A95,

It has left China and is in transit to Saudi Post now.

A95 4/13/2020 3:06:18 AM

Hi,

Does that means i will receive it soon? When i will get updates on these parcels?
Thank you

A95 4/13/2020 12:03:54 PM

Hi,

Also there is no update about dispatch from shanghai?
Please advise
Thank you

Daisy 4/14/2020 8:24:52 PM

Hi A95,

There is no information when they are in the middle locations. There will be update when they arrive in Saudi Arabia. It should be update around April 25.

A95 5/14/2020 8:55:07 AM

Dear Daisy,

I have no updates for two months, can i know where are my parcels now, also you mention above i should receive update around 25 April and after 3 weeks after that date i didn’t got any.
Please advice about parcels location
Thank you

Daisy 5/16/2020 9:05:15 PM

Hi A95,

According to the latest tracking information, they will be returned back. You need to track them in the following days to see if they will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.

EB714369713CN:
2020-05-15 14:20, Shanghai, Shanghai International Mail Exchange Station Returned
2020-03-09 09:01, Shanghai, delivered to air transport
2020-03-09 05:52, Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2020-03-09 05:24, Shanghai, leaving the International Mail Processing Center, the next stop ,Shanghai International Mail Exchange Station (via transfer)
2020-03-08 18:50, Shanghai, "International Mail Processing Center" has been exported directly sealed
2020-03-07 15:40, Hangzhou, hangzhou Xiaoshan Processing Center
2020-03-07 15:03, Shanghai, arrival at the International Mail Processing Center (via transfer)
2020-03-07 11:19, Hangzhou, leaving the Hangzhou International Processing Center, the next stop , International Mail Processing Center
2020-03-06 18:16, Hangzhou City, away from the "Hangzhou City International Express Stick Valley", the next stop "Hangzhou Xiaoshan Processing Center"
2020-03-06 17:32, Hangzhou City, Hangzhou International Express Stick Valley has received

EB714798465CN:
2020-05-15 14:10, Shanghai, Shanghai International Mail Exchange Station Returned
2020-03-16 09:28, Shanghai, delivered to air transport
2020-03-16 02:04, Shanghai, leaving the International Mail Processing Center, the next stop ,Shanghai International Mail Exchange Station (via transfer)
2020-03-15 19:45, Shanghai, "International Mail Processing Center" has been exported directly sealed
2020-03-15 03:16, Shanghai, arrival at the International Mail Processing Center (via transfer)
2020-03-14 11:06, Hangzhou, leaving the Hangzhou International Processing Center, the next stop , International Mail Processing Center
2020-03-12 19:51, Hangzhou City, away from the "Hangzhou City International Express Stick Valley", the next stop "Hangzhou Xiaoshan Processing Center"
2020-03-12 18:07, Hangzhou City, Hangzhou International Express Stick Valley has received

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!