Hi Veronique,

It's shipped by Shenzhen Shenghang International Logistics Co., Ltd. (深圳升航国际物流有限公司). Tracking information shows it was delivered on August 5. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Tracking Number: SH9901073327YQ
Package Status: Successfully Signed for (35 days)
Country: China -> Belgium
2025-08-05 12:48 Delivered Kapellen 2950
2025-08-04 15:01 Out for Delivery Kapellen 2950
2025-08-02 10:54 Arrival Mail Processing Center Kapellen 2950
2025-07-30 12:50 Customs clearance completed
2025-07-27 09:34 The import customs keep it for inspection
2025-07-25 10:34 Customs clearanceisin progress
2025-07-22 14:18 Arrive at Airport
2025-07-20 15:25 Departure【HK International Airport】
2025-07-17 14:18 Airline received【Hong Kong】
2025-07-15 10:01 Handed over to the carrier for transportation【Hong Kong】
2025-07-13 14:17 The shipment leaves the processing center [Hong Kong]
2025-07-11 15:49 Express delivery arrives at the processing center [Hong Kong]
2025-07-08 13:57 Export customs/release [Shenzhen]
2025-07-05 14:09 parcel leaves processing center [Shenzhen]
2025-07-03 15:21 parcel has been sorted and is ready to be sent [Shenzhen]
2025-07-02 12:01 Shenzhen Processing Center has received it [Shenzhen City]