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Shenzhen 51810349,to be submitted to the customs by the recipient, LL169627870GR

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I have returned a product that I had bought from ALI Express, from Greece to China from 18/3/2026. My package has arrived in China on 30/3/2026 and has been in your service all this time, (Shenzhen 51810349, to be submitted to the customs by the recipient, [Shenzhen International Customs Broker], Tel: 0755-26755971). I want you to tell me why my package has been stuck all this time and if I should do something myself or if I should demand that the seller (recipient) do something. Thank you very much in advance.

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1 Answer(s)

user
Hi PraslegkosGiorgos,

You need to contact the receiver in China to submit declaration materials to the customs for you.

Tracking Number: LL169627870GR
Package Status: In Transit (54 days)
Country: Greece -> China
China Post:
2026-03-30 10:32 Shenzhen 51810349, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2026-03-29 16:17 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-03-29 09:25 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2026-03-28 20:25 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-03-28 13:27 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-03-27 02:49 Beijing 10000069, it is expected to arrive in [Guangzhou] on [March 28]. The distance between the two places is 2294km. The email status will be updated on [the evening of March 28], please rest assured.
2026-03-25 21:38 Beijing 10000072, the mail has left [Beijing Airmail Terminal Transportation Workshop] and is being sent to the next stop.
2026-03-25 18:56 Beijing 10000072, the mail arrived at [Beijing Airmail Terminal Transportation Workshop]
2026-03-25 17:01 Beijing 10010200, the email leaves [Beijing International Exchange Bureau]
2026-03-21 10:14 Sent to carrier
2026-03-20 08:12 Leaving the Overseas Export and Exchange Bureau (not yet arriving at China Post)
2026-03-19 08:13 【Greece】Received
ELTA:
2026-03-30 05:53 No Invoice
2026-03-25 04:33 Arrival in destination country
2026-03-20 09:12 ATHENS AIRPORT HUB, For dispatch abroad
2026-03-20 08:04 ATHENS AIRPORT HUB, Arrival at the airport
2026-03-19 15:09 K D. THESSALONIKIS, Shipment in transit
2026-03-19 13:34 THES/NIKIS (KK) - ELTA, Shipment in transit
2026-03-19 13:09 K D. THESSALONIKIS, Arrival in K D. THESSALONIKIS
2026-03-19 08:13 THES/NIKIS (KK) - ELTA, Item deposited at ELTA
2026-03-18 20:56 Label printed by customer

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