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what does issues in processing by customs authorities mean?


my order says it's in Guangzhou, Guangdong, China. It seemed all good when it departed from transport hub, but today I got a notification from my tracking app saying there were issues in processing by customs authorities. What does this mean? Can you please check this for me? the tracking number is LZ593537946CN

3 Answer(s)

Hi ollie,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

Number: LZ593537946CN
Package status: In transit
Country: China -> Canada
2021-01-12 02:09, Guangzhou City, Guangzhou International Exchange Station returned
2021-01-11 18:19, Guangzhou City, has been handed over to the carrier transport
2021-01-08 02:36, Guangzhou City, leaving the Guangzhou International Center, the next stop, Guangzhou International Exchange Station (transit)
2021-01-07 19:01, Guangzhou City, To reach Guangzhou International Center (transit)
2021-01-07 15:41, Shenzhen City, leave the Shenzhen Swap Bureau, the next stop (Guangzhou International Center)
2021-01-07 01:59, Shenzhen, Shenzhen Swap Bureau has been exported straight
2021-01-07 00:55, Shenzhen, to reach the Shenzhen Mail Processing Center
2021-01-06 19:05, Shenzhen City, leave the "Pingshan Parcel Express Bulk Business Department", the next stop "Shenzhen City"
2021-01-06 17:28, Shenzhen City, Pingshan Parcel Express Bulk Business Department has been received and sent
EA935362415CN Is my tracking why does it say that say issues by custom authorities what’s gonna happen now
you're good, the package is just taking its sweet time.

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