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Wrong address

Asked by Chris | 7/30/2020 1:07:52 AM

Hi I see my tracking number and follow it to different address. I receive a text said my package was delivery in front door. I try to contact you peoples. But no luck. Now who respond for this pickup. Please respond.

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1 Answer(s)

Daisy 7/31/2020 7:11:11 PM

Hi Chris,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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