wrong goods received
Asked by Aidan Bagnall | 8/27/2020 10:12:08 AM
I received the wrong goods, can you please follow up.
Many thanks.
Aidan
3 Answer(s)
castlelawn 8/31/2020 3:54:06 AM
The company has offered me a partial refund on the order and keep what I received, this is not acceptable. I ordered a golf trolley and not a "gold" ring so I want the goods replaced and they are not co-operating. Can you please reefer this case to the advertising standards council as I wish to make a formal complaint
Daisy 8/31/2020 9:03:04 PM
Hi castlelawn,
Try to contact your bank or visa company to ask for a charge back.
Daisy 8/31/2020 3:47:01 AM
Hi Aidan Bagnall,
If you receive the wrong goods, you need to contact the seller to reflect the problem and get a solution about that as soon as possible.