Question

wrong goods received

Asked by Aidan Bagnall | 8/27/2020 5:12:08 PM

Hi Re:- tracking number LZ223368831CN.
I received the wrong goods, can you please follow up.
Many thanks.
Aidan

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3 Answer(s)

castlelawn | 8/31/2020 10:54:06 AM Reply

The company has offered me a partial refund on the order and keep what I received, this is not acceptable. I ordered a golf trolley and not a "gold" ring so I want the goods replaced and they are not co-operating. Can you please reefer this case to the advertising standards council as I wish to make a formal complaint

Daisy | 9/1/2020 4:03:04 AM Reply

Hi castlelawn,

Try to contact your bank or visa company to ask for a charge back.

Daisy · Accepted Answer · 2020-08-31T10:47:01.0000000Z

Daisy | 8/31/2020 10:47:01 AM Reply

Hi Aidan Bagnall,

If you receive the wrong goods, you need to contact the seller to reflect the problem and get a solution about that as soon as possible.

wrong goods received

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3 Answer(s)

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