I bought a 700€ lighting in Cozzy website at the end January and never received it!!!
My first tracking num was : EV740773285CN but on the 15th of march it was blocked in China and never arrived ( it was indicating that it has been returned by the sender).
I send an email to Cozzy and they gave me a secong tracking num : EV740291671CN
On 23th March at first it was indicating that the parcel was ready for delivery to the destination but then couples hours later it was also saying that the parcel was returned!

Please help me, what can i do to make China Post to send my parcel at last....
Thank you so much for your help

Hey,
Can you please tell me why, for my parcel number LP372597161FR, the official airmail in france tells me my package is stuck in HK since 05/15 and the seller/aliexpress tracking website tell me it arrived to the destination country on 05/23?

Also parcelapp tells me its arrived to France but 17tracks tracks it in HK.

It's my first time ordering and i dont know what to do...

Thank you very much

Hello,
I bought some goods from China then I returned them (from France) with tracking number EW114665198FR.
The parcel arrived in China and Fuzhou Aipt, but has been stuck since the 30th of April 2023. Contacted the seller, he said that he tried to contact the customs services but had no reply. Would you know the reason why this parcel has been stuck for so long? And what I can do?? The seller doesn't want to refund me as long as he hasn't received the items back.
Regards,
M.