You couldn't pay it from abroad. You need to let the the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.
Thank you for advising parcel referenced RN014958579GB is currently held by customs. As suggested, I contacted the seller but they refuse to acknowledge or assist. They simply state that they are not responsible if the parcel is lost or held by Customs and I will only be offered a refund if they receive it. Please advise what I can do to resolve this.
Hi there, I have a package that arrived in Guangzhou yesterday from USA. I received a a notice that it is being held in Customs. Tracking number is CB131298255US. Why would it be held? How can i receive my package? Please help
You couldn't pay it from abroad. You need to let the the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.