In normal, you'd better wait for 7 days to see. If it's still stuck at the customs it's not normal. Then, let the receiver in China to call China Post. But as the Chinese Spring Festival Holiday is coming, better let the receiver call China Post if it couldn't be release in recent two days.
Thank you for advising parcel referenced RN014958579GB is currently held by customs. As suggested, I contacted the seller but they refuse to acknowledge or assist. They simply state that they are not responsible if the parcel is lost or held by Customs and I will only be offered a refund if they receive it. Please advise what I can do to resolve this.
Hi there, I have a package that arrived in Guangzhou yesterday from USA. I received a a notice that it is being held in Customs. Tracking number is CB131298255US. Why would it be held? How can i receive my package? Please help
In normal, you'd better wait for 7 days to see. If it's still stuck at the customs it's not normal. Then, let the receiver in China to call China Post. But as the Chinese Spring Festival Holiday is coming, better let the receiver call China Post if it couldn't be release in recent two days.