China Post: 86 10 11185 EMS: 86 10 11183

Held By Customs?

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Can you help me locate my package?
It arrived from Ireland on December 25th. The last update was on January 4th and it says "held by customs". Does this mean there is a problem? Will it be delivered and who can we contact to find out? The tracking number is EF727744369IE

Thank you.

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3 Answer(s)

user
It's not normal that there is no further update after January 4. You'd better let the receiver in China to check it by calling China EMS service number 11183.
user
My letter (only a letter, not a parcel) EA316340800HK has been "held by customs" for 2 weeks. Ant way to get it released or returned?
user
Hi Edward,

The receiver should have got a notice about how to get it. You'd better contact the receiver to ask.

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