Held By Customs?
Asked by LM | 1/21/2019 2:45:25 AM
It arrived from Ireland on December 25th. The last update was on January 4th and it says "held by customs". Does this mean there is a problem? Will it be delivered and who can we contact to find out? The tracking number is EF727744369IE
Daisy 1/21/2019 7:50:34 AM
It's not normal that there is no further update after January 4. You'd better let the receiver in China to check it by calling China EMS service number 11183.
Edward 8/16/2019 8:34:40 PM
My letter (only a letter, not a parcel) EA316340800HK has been "held by customs" for 2 weeks. Ant way to get it released or returned?
Daisy 8/17/2019 4:54:23 PM
The receiver should have got a notice about how to get it. You'd better contact the receiver to ask.