My package as been stuck at customs in china since 28th May and not moving and I

Asked by Carole nabbs | 7/5/2023 3:53:51 AM

I returned 2 video doorbells and they have been stuck in china customs since 28th May it just keeps saying with customs and I'm none the wiser what's going on with them

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 7/5/2023 8:16:12 PM Reply

Hi Carole nabbs,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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