Wrong delivery address

Asked by Nicola Reilly | 5/21/2020 1:33:42 PM

Hello,

My order number is YT2014121266027136

I need this to be delivered to:
2 Temple Grove,
Celbridge,
Co. Kildare

Please confirm the shipping address has been changed.

Thank you,

Nicola

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1 Answer(s)

Daisy 5/21/2020 7:32:44 PM

Hi Nicola Reilly,

Unfortunately it's impossible to change the address of an order after it has been shipped, but if you'd like I can make the order be delivered to a collection point nearby, where you will be able to collect your parcel by showing some form of identification.

The closest collection point I could find near you is at:
Ballymount Industrial Estate, Unit D5, Ballymount Drive, Dublin 12

Otherwise you will need to contact the seller to reflect the problem and let them give you a solution as soon as possible.

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