2 Packages lost for almost a year

Asked by altoid | 3/11/2021 9:36:43 AM

I got 2 packages on the way never reaching me for almost a year, am I ever going to see them again?
RV432298198CN
RV462418521CN
Seller says they asked the postal office but have not received any reply at all for all this time, seller says "Epacket is just like this, the work efficiency is verrrrry slow.
We can only refund you when they refund us."
seller says he hasnt received the package back nor any news from postal office
is there any chance of them reaching their destination?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/12/2021 3:56:41 AM Reply

Hi altoid,

They both returned back to Wuxi city where the seller is located in late August, 2020. The seller should refund you as you don't receive them in time. You couldn't receive them any more. No matter if the seller has got them, you have the right to ask for refund immediately.

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