Lost parcels

Asked by Sharon | 7/9/2018 11:19:12 PM

I ordered parcels in January and March all have been returned to sender cannot contact sender cash you help please? Here are tracking numbers

Track Your Package

5 Answer(s)

Daisy 7/10/2018 7:02:28 PM

Hi Sharon,

Sorry, we couldn't help you deal with this. I found some of them are ordered from AliExpress. You need to open an dispute to AliExpress to get refund if you couldn't contact the sender successfully.

Sharon 7/10/2018 8:59:17 PM

Ali express doesn't use letters in their orders just numbers???


Motena 7/23/2018 8:20:29 PM

If the posting limit for a package is 20kg to a region can I instead divide the packages into 2 if the weight is more?

Sharon 7/23/2018 11:28:41 PM

Hi its a. Mate 10 phone

Daisy 7/24/2018 12:21:23 AM

Hi Motena,

Yes. You can divide the packages into 2 if the weight is more.

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