Compensation for lost parcels RG172850968CN and RM625027306CN

Asked by SabineFaureSAMlle | 7/28/2015 4:53:46 AM

Dear China post Responsible,
What is the China Post Email Address to Send a
Compensation Request for Lost Parcels?
Thanks
Miss Sabine FAURE

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

How to Send Parcels to Foreign Countries by China Post

1 Answer(s)

Administrator | 7/28/2015 5:45:06 PM Reply

Hi,

The address for China Post is:
No. 3 Financial Street, Xicheng District, Beijing
Zip Code: 100808

You are not suggested to contact them by mail. I think you should send them emails or contact them by phone:
Email: [email protected]
Dial 11185 if you are in China
If you are outside China, please dial [+86]10-11185

After dialing, you'll get automated answers, please dial number zero directly to connect their staff. I'm not sure if they can speak English. If you have Chinese friends, let them to help.

Related Questions

Compensation for lost parcels RG172850968CN and RM625027306CN (2 replies)

Dear China post Responsible,
What is the China Post Email Address to Send a
Compensation Request for Lost Parcels?
Thanks
Miss Sabine FAURE

I wish know what's happening with my shipment RG172850968CN and RM625027306CN (1 reply)

Dear China Post Responsible,
i wish to know what is happening with my parcels:
-RG172850968CN
-RM625027306CN
Thanks.
Miss Sabine FAURE

2 China Post Internationail Registered Mail/Airmail Parcels (2 replies)

My Parcel RG172850968 left Beijing Airport on a Flight to France
at June 15,2015 , 16:15 PM
Today is July 25,2015 ,40 days later ,My Parcel is still in the Area of Paris ROISSY CDG Airport
and has Not been Sent to its Delivery Site:VILLENEUVE LES AVIGNON
My Parcel RM625027306CN left Beijing Airport on a Flight to France
at June 23,2015 , 10:17 AM
Today is July 25,2015 ,32 days later ,My Parcel is still in the Area of Paris ROISSY CDG Airport
and has Not been Sent to its Delivery Site:VILLENEUVE LES AVIGNON
I would like to know is what Postal Facility My Parcels are both Retained,
and who to Contact to have them Both Sent to:
Their Distribution Site: VILLENEUVE LES AVIGNON.
My two questions are:
Considering that 40 days of retention on the French Airport Sites is a bit extremely long,
In the Event that I should Considered them Lost,How long more am I supposed to Wait
before I should ask for a double Compensation for a double loss?

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