Compensation for lost parcels RG172850968CN and RM625027306CN

Asked by SabineFaureSAMlle | 7/28/2015 4:53:46 AM

Dear China post Responsible,
What is the China Post Email Address to Send a
Compensation Request for Lost Parcels?
Thanks
Miss Sabine FAURE

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1 Answer(s)

Administrator 7/28/2015 5:45:06 PM

Hi,

The address for China Post is:
No. 3 Financial Street, Xicheng District, Beijing
Zip Code: 100808

You are not suggested to contact them by mail. I think you should send them emails or contact them by phone:
Email: feedback@chinapost.com.cn
Dial 11185 if you are in China
If you are outside China, please dial [+86]10-11185

After dialing, you'll get automated answers, please dial number zero directly to connect their staff. I'm not sure if they can speak English. If you have Chinese friends, let them to help.

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