My orders haven't arrived. Are they lost?

Asked by Gisselle | 4/24/2020 12:27:32 PM

LW582029497CN

LP00169911847603

LY119380609CN

I ordered these items a long time ago, and while I am used to slow shipping from China and I know there are mailing delays, I am growing concerned that my items won't reach me at all. Are they lost? Are they just not going to be shipping them over to the U.S? The order status has been dispatch from sorting center tor weeks now and I don't know whether to file a claim or not. Please help me out, I'd really appreciate it!

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1 Answer(s)

Daisy 4/25/2020 8:51:43 PM

Hi Gisselle,

LW582029497CN is still stuck in China now.
LP00169911847603: No tracking information found.
LY119380609CN was delivered to air transport on April 14 and takes about 7-15 days to leave China. It should be en route to the US now.

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