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Packages held at customs

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I have two packages stuck in customs please advise me what I need to do
Ch140457278us
Ch14045489us

Correct addressees phone number 15992445308

1 Answer(s)

Hi Kraddlekare,

They should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if they have received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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